ITCS
Overview: HPC and Information Technology Computing Services (ICTS)
Policies and user guides: SISSAnet > FAQs and Guidelines > IT Policies and User Guides
Management applications: SISSAnet > Web Services > SISSA Web Services portal
- Get/renew account – automatic creation, visitor accounts, renewal and policy.
- Change password – changing your password, security and service link.
- Multi-Factor Authentication – authenticator/SMS set-up and phone recovery.
- Leaving SISSA – account expiry, email and file backup, forwarding and web pages.
- Wireless network (Eduroam) – eduroam, profiles, requirements and troubleshooting.
- Wired network – wired network authentication.
- SISSA VPN – remote access and client.
- Institutional Email – microsoft 365, email and configuration.
- Phones – telephony and VoIP.
- Centralized Data Storage – powerScale storage.
- Cloud Storage – cloud services.
- Disk quota / scratch – disk quotas and scratch areas.
- Ulysses V2 cluster – access to and use of HPC.
- Artificial Intelligence – artificial intelligence resources and services.
- Workstations – linux/Windows workstations and their use.
- Laptops – laptops and policy.
- Software and Licences – available software and licences.
- Print & Scan / Plotter – printers, scanning and large-format printing.
- Helpdesk & User Assistance – channels, hours, tickets, priorities and specialist addresses.
- IT Purchase service – iT purchasing procedure.
- Internal Courses (IT) – internal course materials.
- SISSA staff (administrative) – iT administrative section.